https://dondoctoraid.freshdesk.com/support/home 2026-03-22T08:01:05+00:00 always 1.0 https://dondoctoraid.freshdesk.com/support/solutions 2026-03-22T08:01:05+00:00 always 0.8 https://dondoctoraid.freshdesk.com/support/solutions/60000179482 2026-03-22T08:01:05+00:00 always 0.8 https://dondoctoraid.freshdesk.com/support/solutions/60000179483 2026-03-22T08:01:05+00:00 always 0.8 https://dondoctoraid.freshdesk.com/support/solutions/60000334700 2026-03-22T08:01:05+00:00 always 0.8 https://dondoctoraid.freshdesk.com/support/solutions/folders/60000263034 2026-03-22T08:01:05+00:00 always 0.64 https://dondoctoraid.freshdesk.com/support/solutions/folders/60000263036 2026-03-22T08:01:05+00:00 always 0.64 https://dondoctoraid.freshdesk.com/support/solutions/folders/60000471207 2026-03-22T08:01:05+00:00 always 0.64 https://dondoctoraid.freshdesk.com/support/solutions/folders/60000471780 2026-03-22T08:01:05+00:00 always 0.64 https://dondoctoraid.freshdesk.com/support/solutions/folders/60000501208 2026-03-22T08:01:05+00:00 always 0.64 https://dondoctoraid.freshdesk.com/support/solutions/folders/60000509910 2026-03-22T08:01:05+00:00 always 0.64 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000361945-procedimiento-para-loguearse-en-perfil-funcionario 2024-11-22T19:24:18+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000361946-procedimiento-para-gestionar-agenda 2025-11-13T20:51:58+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000361948-procedimiento-para-aceptar-invitación-para-crear-perfil 2020-05-06T21:50:43+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000361949-procedimiento-para-configurar-perfil-de-doctor-o-recepcionista 2020-05-06T21:55:48+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000361950-procedimiento-para-loguearse-en-portal-tawk-to 2020-04-27T22:41:57+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000403270--cómo-agendar-una-cita-médica-si-soy-paciente- 2024-10-21T19:28:40+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000433191--qué-es-dondoctor- 2024-04-08T17:38:05+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000433192-nuestra-propuesta-de-valor 2024-04-08T17:31:12+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000433322-procedimiento-para-atender-a-un-paciente-desde-el-perfil-de-recepcionista 2023-08-01T20:24:28+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000629828-procedimiento-para-realizar-multi-agendamiento-de-una-cita 2025-02-19T14:31:35+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000632765-procedimiento-para-gestionar-asistencias 2024-11-22T19:32:51+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000632795-procedimiento-para-crear-un-paciente 2024-11-25T22:09:51+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000635810-procedimiento-para-bloquear-agendas 2025-04-14T20:52:16+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000641473-procedimiento-para-crear-editar-usuarios-con-rol-funcionario 2026-03-11T18:44:03+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000641488-procedimiento-para-dejar-visible-u-oculto-un-servicio-a-aciente 2025-02-14T04:01:42+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000643909-procedimiento-para-crear-modificar-o-eliminar-una-condición-alerta-y-preparación-de-un-servicio 2025-04-07T14:10:35+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000644932-procedimiento-para-configurar-agenda-por-día 2024-05-02T18:20:54+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000652640-procedimiento-para-asignar-tarifas-en-los-diferentes-convenios 2025-09-29T12:11:08+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000659047-procedimiento-para-exportar-base-de-datos-de-los-pacientes 2024-11-22T13:55:46+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000662578-procedimiento-para-crear-modificar-un-grupo-de-servicio 2024-11-22T21:24:58+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000662582-procedimiento-para-asociar-grupos-de-servicio-al-servicio 2024-11-28T21:22:54+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000663306-procedimiento-para-recibir-el-paciente-asignado-desde-el-perfil-de-doctor 2020-04-27T22:50:34+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000664814-procedimiento-para-ingresar-como-paciente 2020-05-06T19:13:51+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000668002-procedimiento-para-gestionar-pre-reservas 2024-12-02T21:22:47+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000668467--cómo-funciona-telemedicina-dondoctor-para-ips-clínicas-centros-medicos-y-hospitales- 2020-06-01T15:07:33+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000673152-procedimiento-para-descargar-reportes 2025-06-17T17:42:06+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000675902-procedimiento-para-crear-editar-configurar-un-servicio 2025-02-14T03:40:44+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000678114-procedimiento-para-recuperar-contraseña-y-o-desbloquear-usuario- 2024-11-22T19:04:03+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000683290-procedimiento-para-editar-las-observaciones-de-los-doctores 2024-11-25T18:12:16+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000686516-procedimiento-para-activar-desactivar-las-notificaciones 2020-11-06T23:41:31+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000689267-procedimiento-para-ingresar-al-modulo-de-tele-consulta-especialisatas 2020-12-17T16:22:18+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000689268-procedimiento-para-ingresar-a-tele-consulta-como-paciente 2020-12-17T16:24:26+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000711013-procedimiento-para-asociar-actualizar-planes-en-los-servicios-módulo-actualización-de-planes- 2025-02-18T21:52:39+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000711772-procedimiento-para-editar-perfil-personal-y-cambiar-contraseña-funcionario- 2024-11-26T01:44:30+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000764866-proceso-creación-de-usuarios-medicarte 2022-08-17T18:14:00+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000803454-procedimiento-para-configurar-módulo-de-lista-de-espera 2024-12-11T14:52:02+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000803798-funcionalidad-cupos-por-aseguradora 2026-03-05T20:10:01+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000815855-procedimiento-para-la-creación-y-edicion-de-consultorio 2024-11-29T15:00:04+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000829219-procedimiento-para-crear-sobrecupos 2025-02-14T03:23:00+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000837085-logs-bloqueo-y-configuración-de-agenda 2024-11-29T15:02:15+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000837780-multiagendamiento-en-servicios-y-grupos-de-servicios 2024-09-03T16:40:53+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000839279-procedimiento-para-gestionar-pacientes-en-lista-de-espera 2024-12-11T14:14:38+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000848615-procedimiento-para-crear-editar-motivos-de-desatención-asistencias 2024-09-10T13:29:25+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000850076-módulo-citas-por-gestionar-bloqueos 2024-04-30T21:30:50+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000902463-procedimientos-para-parametrizar-encuestas-previas 2024-12-10T17:43:27+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60000924959-procedimiento-para-reasignar-agenda-por-doctor 2024-11-29T15:14:28+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001009820-nueva-visualización-de-sedes-por-ciudad 2024-05-28T17:40:17+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001021820-procedimiento-para-enviar-mensaje-personalizado-con-cancelación-masiva 2025-02-14T19:54:51+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001048831-procedimiento-para-configurar-asesores-call-center-que-solo-pueden-gestionar-aseguradoras-específic 2024-11-29T15:30:15+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001055992-procedimiento-para-cargar-multiples-servicios-a-un-grupo-de-servicio 2024-11-29T21:59:30+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001074812-procedimiento-para-crear-modificar-aseguradoras-y-planes 2024-12-09T18:54:23+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001082377-funcionalidad-mejor-oportunidad-entre-sedes 2024-11-26T17:28:40+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001094783-procedimiento-para-configurar-agenda-por-mes 2024-05-02T18:20:37+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001095552-procedimiento-para-configurar-agenda-por-calendario 2024-05-02T18:20:27+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001205703-procedimiento-para-configurar-módulo-de-pediatría 2024-06-26T22:34:50+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001371971-procedimiento-para-crear-editar-motivos-de-reprogramación 2024-11-19T16:28:09+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001487722-procedimiento-para-activar-un-servicio-con-pre-reserva 2024-11-22T21:44:37+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001488778-proceso-sincronización-de-agenda-clinica-chia 2025-11-13T18:28:34+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001488793-funcionalidad-cantidad-citas-por-30-días-por-especialidad 2024-12-11T17:58:28+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001488796-procedimiento-para-asociar-un-servicio-antecesor 2024-11-28T20:01:23+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494224-reglas-de-relacionamiento-restricción-de-agendamiento-a-pacientes- 2024-12-09T17:29:50+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494225-funcionalidad-doble-factor-de-autenticación 2024-12-10T14:15:49+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494227-funcionalidad-búsqueda-por-doctor-desde-portal-paciente 2024-12-12T16:09:52+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494228-funcionalidad-módulo-de-accesibilidad-userway- 2024-12-09T22:36:17+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494229-módulo-log-de-marcación-de-aseguradora 2025-02-18T13:37:29+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494230-procedimiento-para-actualizar-pdf-de-términos-y-políticas 2024-12-10T13:53:52+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494231-procedimiento-para-configurar-días-festivos-por-sede 2024-12-12T16:20:37+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494232-funcionamiento-módulo-motor-convenios 2025-02-18T21:06:09+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001494519-módulo-preguntas-frecuentes 2024-12-12T16:08:44+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001495373-procedimiento-para-restringir-gestión-de-citas-durante-un-tiempo-determinado 2025-01-30T23:39:08+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001509346-procedimiento-para-eliminar-o-modificar-agenda 2025-03-10T15:53:30+00:00 always 0.512 https://dondoctoraid.freshdesk.com/support/solutions/articles/60001643247-procedimientos-manuales-coordinados-gm-y-dd-clínica-chía 2026-03-18T13:50:06+00:00 always 0.512